The restroom has been closed for months. There are others, of course. One downstairs. One upstairs. Which one do you go to?
Upstairs is nicer. Downstairs is closer. And, well, you walk down, not up. At least initially.
Most people go down, and it shows. The towels are empty. The room smells. In times of global sanitary crisis, it’s not where you want to be.
You decide to go up. Just once. Just to try it. You’re surprised. No one’s here. The sink is clean. There’s a window. It’s open. What a breath of fresh air.
If that’s the prize for going up instead of down, what else might be out there? You wonder — and then you venture. Endless hallways stretch in front of you. Here’s another nice restroom. And another. And another.
One day, you turn a corner and find a completely renovated part of the building. Whoa! Shiny white tiles, 15-foot-ceilings, fragrance sticks, what lavatory luxury is this? And all it took was another five minutes of walking.
“The long way is the shortcut,” Seth Godin says. We shy away from the extra mile because we think it’s long — but it’s just another mile. Plus, there are no traffic jams on it, according to hall of fame quarterback Roger Staubach.
Four years ago, I went to a library every day. The lockers were public, you chose at random, but I could always rely on mine being empty — it was at the bottom. The rewards for solving harder-than-average problems are often extraordinary, making them well worth the additional effort.
Another reason to go a little further, work a little harder, stay a little longer, is that it brings its own form of motivation.
The more time you spend on your application after everyone has sent theirs, the more used you’ll get to having — and satisfying — higher expectations — both your own and those of others. It’s a positive, self-reinforcing loop. Shoot higher, do more, want to shoot higher, want to do more. Meanwhile, the exponential rewards keep accumulating.
In The 4-Hour Workweek, Tim Ferriss said: “99% of the world is convinced they are incapable of achieving great things, so they aim for the mediocre middle-ground. The level of competition is thus fiercest for “realistic” goals, paradoxically making them the most time- and energy-consuming.”
There’s a third reason to tackle hard problems, and it might be the most compelling: The easy ones are already solved.
We have AirBnB. And Uber. And Netflix. There are enough electric scooter startups. We don’t need another one. We don’t need another bubble tea store, another listicle, another dieting hack. We need someone committed to doing the work. We need you to show up — and not just when it suits you.
Once your ass starts to hurt, how long can you stay in the chair? How crazy are you willing to look before we realize you’re right? “Hard choices, easy life. Easy choices, hard life,” Jerzy Gregorek says.
The hardest part of solving a hard problem is rarely the problem itself. It’s deciding to go where no one else will. Because how’s that gonna look? How’s that gonna feel?
You might be lonely. You might be ridiculed. But you might also find the comfiest restroom in the building. You might feel more empowered than ever. And you might change the world for all of us.
Choose hard problems. Venture off the beaten path. You never know what you’ll find, but it’s the only way that can lead to true growth.
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